Site policies & returns

PAYMENTS

Payments are made through Paypal or by Credit Card through Shopify Payments.

Prices can be seen in various currencies but you will be ultimately charged in EUROS.

 

SHIPPING

We ship worldwide via DHL Tracked shipping.

  • Shipping to Italy is 6,5€

  • Shipping to Europe is 8,9€ (except Norway and Switzerland).

  • Shipping to North America is 16,9€ (also Norway, Switzerland, Serbia, Ukraine).

  • Shipping to the rest of the world is 29,9€


    ORDER PROCESSING

      • You will get an email confirmation when your payment has been received, and another email with your tracking number when your order has been packed.

      • Please allow up to 2 days for the activation of your tracking number.

      • Estimated delivery times once your item has been packed:

        Europe:  2 business days.

        North America: 3-4 business days.

        Rest of the world: 4-5 business days.

      RETURN/EXCHANGE POLICY

      Individual or multiple items from your order can be returned within 14 days from the receiving date. 

      If you changed your mind about an item, you were sent the wrong item or you are looking for a size change, please contact us here providing the following info:

      1. Your order number (ex. #3060)

      2. The purpose of your email (ex. Return, Size change, Wrong Item)

      *Items must be returned un-worn, un-washed and with original packaging/tags. Always contact us by email before making a shipment to us.

      • In the case of a return, the shipping costs are paid by the sender. Once delivered to us, the item will be checked and if it meets the returns requirements*, you will be refunded the entire cost of the item (not shipping expenses) directly to your credit card, or PayPal account.

      • In the case of a size change, the shipping costs are paid by the sender. Once we are notified that the item has been shipped, we will proceed to send you the correct size at our own cost.

      • In the case of having received the wrong item, we will ask you to ship the item back to us and send us a photo of the shipment receipt. We will then proceed to refund you the cost of shipping, as well as sending you the correct item at our own cost.